Troubleshooting

Support

You can reach our support center by going on the "Support" section on the left-hand side panel or clicking here

Common errors

SSL_Error_Bad_Mac_Alert

This error can show up when trying to upload moderate or big sized files through the drag’n’drop feature.

This error is related to your local network provider, and a workaround would be to switch network or switch specifically from wifi to ethernet connection.